We take your privacy seriously. This policy explains what data we collect, how we use it, and your rights.
1. Data we collect
Account data (name, email), billing data, usage logs, and real-time communication data that passes through our infrastructure.
2. How we use it
To run the service, billing, support, product improvement, and communicating with you about your account. We never sell your data.
3. Encryption
All data is encrypted in transit (TLS) and at rest. Real-time media is encrypted end-to-end.
4. Sharing with third parties
We share data only with necessary infrastructure providers (cloud vendors, payment gateways) under DPA agreements.
5. Your rights
Right to access, correct, delete, port. To exercise, email us at privacy@tkawen.com.
6. Cookies
We use technical cookies for sessions, and some optional analytics cookies. You can control these from your browser settings.
7. Data retention
We retain data while your account is active. On deletion, data is permanently erased within 30 days.
8. Updates to this policy
Any material change will be notified by email before taking effect.
For privacy requests, email us at privacy@tkawen.com.